CICRM is a registered Professional Membership and Qualification Examination Board in the area of Customer Relationship Management.
Postgraduate Diploma
Prepares current and aspiring healthcare leaders to effectively lead, manage, transform and continuously improve health systems and healthcare organisations.
Program Highlights
Apply leadership theories and systems thinking in healthcare organisations.
Establish safe healthcare organisations through proactive risk management.
Lead a workplace healthcare quality improvement initiative.
The programme integrates leadership, quality management, patient safety, governance, health policy and strategic management, aligned with WHO, IHI, ISQua and JCI standards.
ResultsThe Post Graduate Diploma in Health Service Leadership and Quality Management programme gave me practical, industry-relevant skills I use every day.
CICRM Graduate Postgraduate
Graduates will explain the structure and governance of health systems, apply leadership principles to healthcare organisations, design quality improvement initiatives, and promote patient safety and continuous improvement.
The full module structure of this programme is set out below.
Candidates must attend at least 80% of scheduled learning activities, complete all twelve taught modules, pass continuous assessments and examinations, and successfully complete and defend the Capstone Quality Improvement Project to be awarded the Post Graduate Diploma in Health Service Leadership and Quality Management.
Welcome to the gateway of possibilities — your application to CICRM's Post Graduate Diploma in Health Service Leadership and Quality Management.
